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Phone FAQ’s

  1. How long does it take to get my phone service?
  2. Can I keep my current phone number?
  3. Do I need to call my current provider to cancel my service if I am switching to 702?
  4. Can I check my Voice Mail when I’m not at work? How?
  5. Where can I find instructions for calling features?

Q. How long does it take to get my phone service?
A. 5-7 business days.

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Q. Can I keep my current phone number?
A. Yes!

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Q. Do I need to call my current provider to cancel my service if I am switching to 702?
A. There is no need to contact your current provider if you are transferring your number to us. We will take care of it.

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Q. Can I check my Voice Mail when I’m not at work? How?
A. Yes, you can check your Voice Mail remotely. In the Fargo/Moorhead area: dial 218-284-6245 and then enter your 10-digit phone number and passcode. In the Wahpeton/Breckenridge area: dial 218-641-6245 and then enter your 10-digit phone number and passcode. Download the Voice Mail instruction guide here.

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Q. Where can I find instructions for calling features?
Calling features and instructions can be found here.

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